Welcome to the ShirtShaker FAQ! Here you’ll find clear answers to the most common questions about our products, ordering process, shipping, and more. Whether you’re curious about how to place an order, our shipping options, or our return policy, this section is designed to help you with quick and straightforward information. If you don’t find what you’re looking for, our support team is always ready to assist. Dive in and discover everything you need to enjoy the ShirtShaker experience!
ShirtShaker ships worldwide, so customers from almost any country can enjoy our products. For those who want speed and convenience, premium delivery options are also available, ensuring your order arrives quickly and securely. All shipping details and upgrade options are clearly shown at checkout for your region. No matter where you are, ShirtShaker brings global style straight to your door.
To order on the ShirtShaker website, simply browse the selection of products and choose the items you want by selecting size, color, or other options. Add them to your shopping basket, and when ready, proceed to checkout. At checkout, you can create an account for faster future orders or order as a guest without registering. You will then enter your shipping address, select a delivery method (including premium delivery options if desired), and provide payment information. After reviewing all details, confirm your order by clicking the purchase button. You will receive an order confirmation email and tracking information once your order ships. The process is designed to be simple and user-friendly for a smooth shopping experience.
ShirtShaker does not accept returns because all products are made to order. This means each item is custom produced specifically for the customer, so we cannot resell returned items. To ensure satisfaction, detailed product descriptions and sizing information are provided before purchase. Returns or refunds are only considered in cases where there is a manufacturing defect or error on our part. This made-to-order approach helps reduce waste and supports sustainable production practices.
Typically, delivery times for orders placed on ShirtShaker are as follows:
Standard shipping usually takes 3 to 7 business days after the order is processed.
Express or premium delivery options may shorten that to about 2 to 3 business days.
Please note that processing usually happens on business days (Monday to Friday), and orders placed late on Fridays or during weekends are processed the next business day. Delivery times can vary based on location, shipping method selected, and any customs processing for international shipments.
This estimate excludes weekends and holidays, and actual delivery can sometimes be affected by factors beyond control such as weather or transport delays.
ShirtShaker products are shipped from your nearest production facility to ensure the shortest possible delivery routes. This approach helps minimize the climate footprint by reducing transportation distances and emissions. By using local production hubs, ShirtShaker supports sustainable shipping practices while delivering your order efficiently and responsibly.
To change your address on the ShirtShaker website, log into your account and go to your profile. Within your profile settings, you can update or adjust your shipping address details easily. This ensures that all future orders will be delivered to the correct address registered in your account.